The Secretary of the Treasury used the plant and the NCC as a backdrop for a press conference. Secretary Henry spoke about the importance of foreign investment and referenced TIEM as a successful example.

Toyota, the number one selling lift truck supplier in the United States, offers a world-class National Customer Center (NCC) at its manufacturing facility, Toyota Industrial Equipment Manufacturing (TIEM). The $11-million investment added 108,000 square feet to the TIEM campus through an expanded distribution center and a state-of-the-art customer center designed to offer the ultimate customer experience.

"Our customers drive our business," said Dr. Shankar Basu, president and CEO of Toyota Material Handling, U.S.A. (TMHU) "This celebration is not only to commemorate a new facility; it is to mark a commitment to our customers."