Warranties

Toyota Warranty Providing You Peace of Mind

Basic and Powertrain Coverages
No Cost Peace of Mind

  • No Cost Basic Truck Factory Warranty: ITA Class 1, 4, 5 & 6 trucks: 1 year or 2,000 hours, whichever occurs first on All Factory Installed Options, with the exception of tires and batteries on battery powered forklifts. Tires and batteries are covered under a separate vendor Warranty program
  • No Cost Powertrain Warranty: ITA Class 1, 4 & 5 forklifts: 3 years or 6,000 hours, whichever occurs first of Coverage on engines or electric drive motors, transmission, differential and drive axle.
  • No Cost Basic and Powertrain Warranty for ITA Class 2 Trucks: Basic coverage: 1 year or 2,000 hours and Powertrain coverage: 2 years or 4,000 hour, whichever occurs first.
  • No Cost Basic and Powertrain Warranty for ITA Class 3 Trucks: Basic coverage: 4 months or 750 hours and Powertrain coverage: 1 year or 2,000 hours, whichever occurs first. (Class 3 exception: Floor Runner and Tugger models have a Basic coverage of 1 year or 2,000 hours and Powertrain coverage of 2 years or 4,000 hours, whichever occurs first.)

An Example below of Toyota Products with their No Cost Basic & Powertrain Warranty Coverages

Class 1

Electric Motor Rider Forklifts

Toyota Electric Motor Rider Forklifts
 

Class 2

Reach Trucks & Order Picker Trucks

Toyota Reach Trucks & Order Picker Trucks
 

Class 3

Electric Motor Pallet jacks/Walkie Stackers

Toyota Electric Moter Pallet jacks/Walkie Stackers

Basic Coverage: 1 year or 2,000 hours
Powertrain Coverage: 3 years or 6,000 hours

 

Basic Coverage: 1 year or 2,000 hours
Powertrain Coverage: 2 years or 4,000 hours

 

Basic Coverage: 4 months or 750 hours
Powertrain Coverage: 1 years or 2,000 hours

Class 4

Internal Combustion Cushion Tire Forklifts

Toyota Internal Combustion Cushion Tire Forklifts
 

Class 5

Internal Combustion Pneumatic Tire Forklifts

Toyota Internal Combustion Pneumatic Tire Forklifts
 

Class 6

Diesel Tow Tractor

Toyota Diesel Tow Tractor

Basic Coverage: 1 year or 2,000 hours
Powertrain Coverage: 3 years or 6,000 hours

 

Basic Coverage: 1 year or 2,000 hours
Powertrain Coverage: 3 years or 6,000 hours

 

Basic Coverage: 1 year or 2,000 hours
Powertrain Coverage: 2 years or 4,000 hours

Extra Care
Extended Warranty to Extend Your Peace of Mind

Toyota Material Handling, USA, Inc. also has an Extended Warranty Program we call: Extra Care.
Extra Care coverage can be purchased With or Without Planned Maintenance from 3 years or 6,000 hours up to 5 years or 10,000 hours beyond the No Cost Factory Basic and Powertrain coverages. These plans must be requested up to 30 days or 60 hours after the truck's Date of First Use.

Available Extra Care
Extended Warranty Plans:

  • Powertrain Agreement ( 3 years or 6,000 hrs, 4 years or 8,000 hrs, 5 years or 10,000 hrs)
  • Carriage to Counterweight Agreement (3 years or 6,000 hrs, 4 years or 8,000 hrs, 5 years or 10,000 hrs

Coverage
During the specified warranty period above, any defect in material or workmanship in any warranted item in a Toyota industrial truck shall be repaired or replaced at Toyota's option without charge by any authorized Toyota Industrial Equipment dealer located within the continental United States.

Toyota's warranty covers the following components:

Internal Combustion Trucks

  • Engine (excluding all accessories)
  • Powershift and standard transmission (excluding dry friction clutch and components)
  • Differential
  • Drive axle (excluding brake assembly)

Battery Powered Industrial Trucks (except 2TD, 8HB and 8TB Models)

  • Drive motors (excluding brushes)
  • Electronic (SCR/Transistor) control panel components
  • Contactor panels (excluding contact tips and switches) Differential
  • Drive Axle (excluding brake assembly)

Exclusions and Limitations
See also the Warranty Certificate

The warranties contained herein shall not apply or include any of the following:

  1. Repair or replacement required as a result of: (i) accident, (ii) misuse or neglect, (iii) lack of reasonable and proper maintenance, (iv) repairs improperly performed or replacements improperly installed, (v) use of replacement parts or accessories not conforming to Toyota's specifications which adversely affect performance and/or durability, (vi) alterations or modifications not recommended or approved in writing by Toyota and/or, (vii) wear or ingestion of dirt into engine or hydraulic system due to lack of appropriate maintenance in formal or severe service operation conditions, such as foundries, lumber yards, cement plants or other dusty or severe uses and (viii) deterioration of appearance items due to normal use or exposure.

  2. Normal replacement of service items, such as tune-up parts, oil filters and air filters.

  3. Normal maintenance service, such as engine tune-ups, fuel system cleaning, and wheel, brake and clutch adjustments.

  4. Tires and tubes.

  5. All batteries.

  6. Options, accessories and/or attachments not manufactured by Toyota.

  7. Vehicles operated outside the continental United States of America.

  8. Vehicles not registered in the Toyota warranty system.