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Working With a Forklift Dealer

Material Handling Best Practices, Tips, Information and More from Toyota

Toyota ForkliftBefore speaking to a forklift dealer, be prepared with answers to the following questions:

  • What size are my loads? (height, width, and weight)

  • Will this forklift be used indoors or outdoors?

  • How many hours per day will the forklift be used?


Ask the right questions of your sales representative:

  • Does an electric, gas, LPG, diesel or CNG-powered forklift work better for my application?

  • Is training provided by your dealership?

  • What maintenance plans do you offer?

  • May I take a test drive or demo a forklift? (generally request a 2-4 hour session)

  • Can I tour your facility?  (visit the service dept., customer service dept., and the sales dept.)

  • What is the warranty on the forklift?


Your local dealer should:

  • Offer a variety of forklift models

  • Be willing to give you a list of references

  • Adhere to OSHA requirements for forklift operation

  • Provide warranties in writing

  • Provide quotes in writing

  • Be honest about delivery schedules


Request A Quote or for pricing, parts & more, click here to find a dealer near you.

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