Preparing for Electric Pallet Jack Training: How to Operate

Electric walkie pallet jacks are excellent tools for mid-range runs, unloading deliveries, and stocking products in retail settings. They fill an important role alongside forklifts and other powered industrial equipment. While they may seem like less powerful machines compared to large forklifts, walkies can quickly and easily move loads weighing thousands of pounds. Like all equipment, they must be handled carefully and effectively by trained and certified operators. While this article will not replace expert-led training, you may use it as a source for helpf6ul reminders and insights for safe operation of electric pallet jacks.

Electric Pallet Jack Training: Tips and Best Practices

Even if you have previously completed training on this class of products, take the time to get familiar with its unique features and design. Equipment features can vary greatly from manufacturer to manufacturer and assuming all features are the same can be very dangerous. If you have questions bring them to your supervisor and be sure to read the operator manual.


  • Know the capacity before operating
  • Familiarize yourself with safety features such as a direction reverse switch “belly button”
  • Keep your speeds low and be ready to stop. Always stop completely before changing directions
  • When hauling loads, walk in front of the walkie and partly to the side, pulling it behind you
  • Unless you have a two-tiered load and a load backrest, you should travel with the load downhill when going up or down slopes



  • No passengers
  • No sudden movements – this can cause spilled loads
  • No sprinting
  • No pushing or towing extra loads

Preparing for Electric Pallet Jack Training: Rider Walkies

Some varieties of electric pallet jacks have a platform available for operators to ride on during longer runs around facilities. These end-controlled riders sometimes have longer forks and can be controlled both on and off the platform. When riding, hold the control tiller in one hand and the grab rail with the other with your front pointed toward the middle of the machine. When walking with the machine, you will still stand to its side and drag it behind you.

Remember: operator training and certification are both class and application specific. If you are using familiar products in a new location or work application you must complete training for those specific uses. Every unique workplace can have its own rules and policies for safe operation. Be sure you know these before you using familiar equipment in those locations.


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