Practicing Toyota Core Values: Be Kind and Generous

Toyota Material Handling USA’s core values are a guiding force for all employees. One in particular sticks out to me: “Be kind and generous. Strive to create a warm, homelike atmosphere.” How do we make this happen?

If you’re anything like me, you make it a point to smile at people. Whether in passing at the office, at the grocery store, or in a meeting, nothing sets the tone for your day like starting it off with a smile. And if you’ve ever seen the musical Annie, you know “you’re never fully dressed without a smile” to be a tried and true statement.

Smiling has also been proven to be good for your health and for your workplace performance. Here are just some of the ways smiling can impact your day:

Mood Boost

Smiles combat your worries, a key disrupter of your overall mood. You have endorphins to thank for this simple supercharge.  These happy hormones are known to relieve pain and stress.


That same mood boost helps open up creative avenues. Negativity can stifle open-mindedness, making it difficult to find your way into the right headspace for creative thinking.

Increased Trust

Smiling can help you seem more approachable and, not surprisingly, more trustworthy. In turn, this perception can have a positive impact on your relationships, both in and out of the office.


Your happiness plays a critical role in your productivity in the workplace. And, since smiles are contagious, you might just inspire that same dose of happiness in those around you. And to think that improving company culture can start with something so small!

Being kind and generous is more than one of Toyota’s core values. It’s a practice you can take with you everywhere you go. With the day-to-day obstacles of the daily grind, it’s easy to get lost or overburdened by your own attitude, no matter what industry you work in!  If you’re feeling overwhelmed, that’s normal. Take a minute to relax, reflect, and, most importantly, share a smile.  Try it now.  See how many smiles you can generate in your coworkers today!


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